Ordering and Licensing Questions
1. What are the contact details for the ordering process?
Our orders are processed by RegNow, an ecommerce provider:
Customer support website: http://www.regnow.com/cs
P.O. Box 1816
Issaquah, WA 98027
Phone: 1-877-353-7297 (US), +1 952-646-5331 (International)
Fax: 1-800-442-3172 (US), +1 952-646-5604 (International)
2. I am having trouble placing my order. What do I do?
Please contact RegNow using the above details.
They will be able to help you place your order.
3. How many licenses do I need to purchase?
A single licensed copy of Site Map Pro can be used to create unlimited search.html search engines that can be freely distributed on unlimited numbers of Internet servers or
If you wish to install Site Map Pro on more than 1 PC then large discounts are available.
For example purchasing 10 User Licenses allows you to install the Site Map Pro software on 10 PCs.
Any of those 10 PCs will then be able to generate unlimited numbers of search.html search engines.
4. Are site licensing options available?
Yes, both site license and corporate licenses are available.
See the site licensing
page for details.
5. What upgrade options are available?
Minor upgrades within the same major version are free of charge.
Upgrades between major version can be purchased at a reduced cost on the full purchase price.
The upgrade to version 2.2 from 2.0 or 2.1 is free of charge.
6. Are educational/non-profit discounts available?
Currently, educational/non-profit discounts available are not available.
7. I've lost my registration key details.
This information can be retrieved at RegNow's order lookup page:
8. What happens once my purchase is complete?
If you have already downloaded the evaluation version of Site Map Pro, then no further downloads are necessary.
Click the "Enter Key" button when the application starts and enter the 14 digit license key that was sent in the confirmation email.
You will now have the fully licensed version.
If you have not yet downloaded Site Map Pro, then you can download the latest version
so you can enter your license key.